- Monday - Thursday: 8:30 a.m. - 4:30 p.m. (Closed from 1 - 2 p.m.)
- Friday: 8:30 a.m. - 1 p.m.
- Provide reception services to the Civic Center, located at 525 West Cota Street
- Process payments and answer questions regarding a variety of City services, including utility billing and permits
- Answer and route all incoming phone calls to the City's main phone number, 360-426-4491